You aren’t just a number. Every client receives tailored services, including monthly onsite visits with employees, so your team feels supported and your IT runs seamlessly.
We respond to most tickets within 15 minutes. All support is handled by Tier 2 technicians or higher, so your issue gets solved quickly by experienced experts.
Yes. We visit our DFW clients once a month to meet with employees and make sure everything is running smoothly.
Yes. We provide 24/7 emergency IT support and standard helpdesk hours Monday-Friday, 8 AM-5 PM CST
We follow the NIST security framework and use a mandatory security stack that includes antivirus, endpoint detection, spam filtering, identity protection, disaster recovery, Office 365 backup, and security awareness training.
Yes. We use an enterprise Mobile Device Management (MDM) system to secure and manage your company’s mobile devices from the top down.
Yes. We’ve enabled many clients to work fully remote with secure systems and reliable support.
We take care of vendor management, procurement, cybersecurity, infrastructure buildout, and specialized software support. Through trusted partners, we also provide backup, VOIP, and cabling services.
We specialize in construction and manufacturing but support clients across many industries, including professional services, medical and dental practices, nonprofits, real estate, event spaces, municipalities, and more.
We only support businesses with at least five workstations. However, we’re always happy to point individuals in the right direction if needed.
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