IT support Frisco for dependable, fast help desk and quick issue resolution
IT services Frisco trusted by local businesses for uptime and growth

Why local businesses trust our IT support in Frisco

Frisco businesses are growing fast—but with that growth comes tech headaches. From slow computers to confusing security issues, most small and mid-size businesses don’t have time to deal with IT problems.

That’s where we come in. We’re a trusted, long-standing business with trusted, long-standing clients.

We’ve been helping Frisco companies simplify their technology, protect their data, and get back to doing what they do best—running their business.

How do we measure up?

We solve problems fast, keep your systems running, and stick with you for the long haul.

26 years

Oldest IT services business in Denton County

95%

Tickets resolved on the first call

99.9%

Average customer uptime

10+ years

Average customer retention

What makes our support different?

We make IT simple, secure, and stress-free, so you can focus on your business.

01

Fast, friendly helpdesk

You get direct access to a System Administrator (Tier 2) level technician or higher on the first call. 90% of issues are resolved with one call.

02

Monthly onsite visits

Free technician onsite visits that speak with every staff member. Once a month, every month. (Worth $1000/month.)

03

You’re in full control

You own the final keys to everything: software licensing, hardware, domains, internet, backups—everything. Upfront pricing with no hidden fees or clauses.

04

Tailored for your needs

You're not just another client with our tailored solutions and white glove service. We build your IT plan around your business goals.

05

Scalable pricing

Pricing scalability that adjusts based on the hardware in use that month. You only pay for what you actually use.

06

Peace of mind

We monitor, maintain, and protect your systems 24/7. You’ll sleep better knowing your tech is taken care of.

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What do you actually get?

We handle the tech so you don’t have to. Here’s what’s included.

Complete IT outsourcing

We manage everything—hardware, software, users, vendors—so you can focus on your business, not your tech.

Helpdesk support

Our helpdesk services are fast, friendly, and local. You’ll always talk to someone who knows your setup.

Security and compliance

We protect your business with layered cybersecurity, compliance tools, and proactive monitoring that stops threats before they start.

Virtual CIO (vCIO)

You’ll get a dedicated vCIO who helps you plan, budget, and make smart IT decisions that support your growth.

Backups and disaster recovery

We back up your data securely and test recovery regularly—so you’re covered if the worst happens.

24/7 emergency support

We have 24/7 emergency support—not really just great service, but real people ready to help when you need it.

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IT services Frisco covering help desk, cloud, backups, and disaster recovery

Our IT services in Frisco

We offer full-service IT strategy, support, and protection—built for growing businesses.

IT strategy and planning
Implementation and upgrades
Long-term helpdesk support
Infrastructure and cloud
IT security and compliance
Managed IT services

IT strategy and planning

We help you build a long-term IT roadmap that supports your goals and scales with your team.

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IT services Frisco overview with strategy, implementation, helpdesk, cloud, security, and managed IT services

Implementation and upgrades

From new systems to cloud migrations, we handle the setup, install, and training—without disrupting your day-to-day.

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Long-term helpdesk support

We’re here for the long haul. Our helpdesk team knows your business and solves problems fast.

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Infrastructure and cloud

We design and manage your servers, networks, and cloud systems—keeping everything connected and running smoothly.

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IT security and compliance

We lock down your systems with firewalls, antivirus, encryption, and more—plus help with HIPAA, PCI, and other compliance needs.

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Managed IT services

Our managed IT service includes everything: monitoring, updates, support, backups, and more—all for one predictable monthly price.

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Who we help

We support a wide range of industries with tailored IT solutions that fit their unique needs.

Who we help in Frisco—construction, nonprofits, healthcare—IT consulting Frisco and Frisco IT security services

Construction

We keep your field teams connected, your project data secure, and your systems running—whether you're in the office or on-site.

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Nonprofits

We offer discounted services and help nonprofits use technology to do more good with less stress.

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Manufacturing

We support your production systems, secure your IP, and help your team stay productive on the floor and in the office.

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Medical/healthcare

We help you stay HIPAA compliant, protect patient data, and keep your systems running so you can focus on care.

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Insurance

Precise, compliant setups for quoting and client systems, with monitoring, 99.9% uptime, and Tier 2+ techs on the first call.

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Legal Services

Fast, secure support for firms that can’t wait—privacy, uptime, and purpose-built service for casework and client timelines.

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Financial Services

IT that supports QuickBooks/Sage workflows with SOC 2 rigor and a helpdesk that prevents interruptions to audits and daily operations.

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Dental

From digital imaging to front-desk operations, we keep practices running smoothly with secure, interruption-free support.

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managed IT services Frisco tailored for 5–150 users with focus on 50+ teams

What you’re getting

You’ll get peace of mind, faster workdays, and less stress. We make IT simple—so your team can focus on what matters.

With Free Technician Onsite Visits, that speak with every staff member. Once a Month, Every Month (worth $1000/month), we stay hands-on.

We serve businesses with 5–150 users, with a specific focus on 50+ user systems. Customer service and monthly onsite visits come standard.

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Who we work with

We’re proud to be trusted by industry leaders like Dell, Kaseya, Scale Computing, Pax8, and Microsoft. These partnerships help us bring you the best tools, pricing, and support available.

Awards and recognition

We’ve been recognized as a Microsoft Gold Partner, Kaseya Gold Partner, Dell Partner, and Scale Computing Gold Partner.

We’re also proud to be a Best of Denton Finalist 15 years running (2010–2025). These honors reflect our commitment to service, reliability, and long-term client success.

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What our clients say

IT support Frisco client testimonial highlighting first-call resolution and uptime

"Excellent customer service and fast response times.

The team is always professional and friendly, even in stressful situations. Top IT support!"

Christina Hickey

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"Never had a problem that they couldn’t solve.

Super responsive and they take the time to explain in terms I can understand."

Rhonda Stutts

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"When I have any computer problems, all I have to do is notify Red Team IT and it will be resolved within minutes.

They also give me great advice."

Mary Beatty

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"Very helpful, they found the problem right away and gave me a quick solution and steps to take if it happens again."

Zack F

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"The service was perfect, they came in and checked my computer with a positive attitude and perfect patience."

Randi Tates

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"ALIT (now called Red Team) was absolutely outstanding!

I’d recommend them to anyone seeking unparalleled service!"

Jon Riddle

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"Great customer service!

‍Always quick to help and explain it in terms that I understand.

They are professional and provide quality services!"

Lizz Hardowin

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"It was great working with them!

‍The staff is supportive and helpful, very responsive."

Coleman Ott

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"Red Team IT is always quick to help via phone or on site with our IT issues!"

Dori Henderson

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"Excellent support and responsiveness. Highly recommend."

Donna & Steve Bradford

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"They are awesome, efficient, and professional with just the right touch of kindness. Love you guys."

Melanie Clark

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"Great team, Very responsive."

Elisa Mann

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"Professionally and efficiently took care of the concern"

Sheryl McCarty

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"Professional, Friendly, and great service"

Blaine Akers

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"Always pleasant and helpful!"

Chelsea Hill

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Ready for better IT support in Frisco?

Call 855-272-5555 or email sales@redteamit.net to get started today.

IT services Frisco contact options with phone and email to get started today
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Our satisfaction guarantee

We offer a 90-day money-back guarantee of your onboarding fee if you aren't completely satisfied with the onboarding process.

We’re confident in our service—and we want you to be, too.

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Giving back to our community

Yes, we donate services and provide service discounts to nonprofit orgs and churches.

It’s one small way we support the people doing good in our community.

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IT consulting Frisco team donating services and discounts to local nonprofits and churches

Want better IT support in Frisco?

Let’s talk today. Your business deserves simple, secure, and stress-free IT.

remote IT support Frisco and Frisco IT security services—call to start simple, secure IT
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Frequently asked questions

What’s included in your IT support in Frisco?

Our IT support in Frisco includes helpdesk, security, backups, strategy, and monthly onsite visits—all tailored to your business.

How fast is your managed IT services in Frisco response time?

Most issues are resolved on the first call. Our managed IT services in Frisco are built for speed and simplicity.

Can you handle all our IT services in Frisco?

Yes—we fully manage your IT services in Frisco, including hardware, software, vendors, and support, so you don’t have to.

Do you offer remote IT support for Frisco businesses?

Absolutely. Our remote IT support for Frisco clients gets fast, secure help from real technicians who know their systems.

How secure are your Frisco IT security services?

Our Frisco IT security services include firewalls, antivirus, encryption, and compliance tools to keep your data safe.

What makes your Frisco managed IT services company different?

We offer monthly onsite visits, direct access to senior techs, and pricing that scales with your needs—not cookie-cutter plans.

Can you help with IT consulting for Frisco businesses?

Yes. Our IT consulting for Frisco services includes strategy, budgeting, and planning to help you grow with the right tech.

What size businesses do you support with managed IT services in Frisco?

We support 5–150 users, with a focus on 50+ user systems. Our managed IT services in Frisco scale with your team.