Managed IT services Austin team supporting local businesses with reliable, secure, and efficient technology solutions
Austin business owner meeting with managed IT provider delivering proactive partnership-focused IT support

Managed IT services in Austin that feel like a true partnership

Austin businesses are smart, scrappy, and growing fast—but tech headaches can slow everything down. From surprise outages to cybersecurity gaps, it’s easy to feel overwhelmed. That’s where we come in.

We’ve been helping local companies like yours for over two decades. We’re a trusted, long-standing business with trusted, long-standing clients who rely on us to keep things simple, secure, and running right.

Why trust us with your IT?

We make your tech work for you, not the other way around.

26 years

In business

10+ years

Average client retention

95%

Tickets resolved on first call

99.9%

Average customer uptime

What you’ll love about working with us

We keep things simple, secure, and stress-free—so you can focus on what matters.

01

Monthly onsite technician visits

We visit your office every month, speak with every staff member, and fix things before they break. That’s $1,000/month in value—free.

02

Fast help from real experts

You get direct access to a Tier 2 or higher technician on your first call. 90% of issues are fixed right then and there.

03

You own everything

You keep the keys—software licenses, backups, domains, internet, and hardware. No hidden fees, no fine print, just upfront pricing.

04

Tailored support, not cookie-cutter

You're not just another client with our tailored solutions and white glove service. We build systems around your exact needs.

05

Scalable pricing that flexes

Your pricing adjusts based on the hardware you use each month. No overpaying for what you don’t need.

06

Peace of mind, every day

We handle the tech, so you can focus on your business. Simple as that. Let’s make your IT easy.

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Features that make your life easier

We take care of everything behind the scenes so your team can just… work.

Complete IT outsourcing

We handle it all—strategy, support, security, backups—so you don’t have to juggle vendors or guess what’s next.

24/7 emergency support

Yes, we exist. And we’re here when you need us—day or night, weekends, holidays, always.

Helpdesk that actually helps

Our helpdesk isn’t just friendly—it’s fast, skilled, and solves most problems on the first call.

Security that never sleeps

We monitor, patch, and protect your systems 24/7 to keep cyber threats far away from your business.

vCIO guidance included

You get a virtual Chief Information Officer to help plan your tech future—without the executive salary.

Backups you can count on

We back up everything automatically, test it regularly, and make sure you’re never caught off guard.

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Austin IT services team delivering complete outsourcing 24/7 support, security monitoring, vCIO guidance, and reliable backups

Our IT services in Austin

We support your business from strategy to support—every step of the way.

Overall IT strategy
Strategy implementation
Long-term helpdesk support
Infrastructure and cloud
IT security
Professional and managed IT

Overall IT strategy

We help you plan for growth, reduce risk, and align your tech with your business goals.

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Icons representing IT strategy, cloud infrastructure, helpdesk, support, security, and professionally managed IT in Austin, Texas

Strategy implementation

From cloud migrations to network upgrades, we roll out your plan with zero disruption.

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Long-term helpdesk support

Our team is your team. We’re here every day to keep things running and your staff happy.

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Infrastructure and cloud

We build and manage secure, scalable systems—on-prem, in the cloud, or hybrid.

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IT security

We lock down your data with layered defenses, monitoring, and compliance support.

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Professional and managed IT

We manage your entire IT environment with proactive care and responsive support.

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Industries we serve

We understand the tools, workflows, and challenges of your industry—and we’re ready to help.

Managed IT services Austin specialists supporting construction nonprofits, manufacturing, healthcare, legal, financial, and dental industries

Construction

We keep your job sites connected, your files secure, and your teams supported—whether in the office or on the move.

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Nonprofits

We offer discounted services and reliable support so you can focus on your mission, not your tech.

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Manufacturing

We support your operations with stable networks, secure systems, and fast response when things go wrong.

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Medical/healthcare

We protect patient data, support compliance, and keep your systems running—because downtime isn’t an option.

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Insurance

We keep your agency compliant and responsive with secure systems and fast support for quoting and claims tools.

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Legal services

We keep your matters moving with secure, compliant IT and helpdesk support that understands how law firms work.

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Financial services

We keep your firm audit-ready and fast with 99.9% uptime and expert support for QuickBooks and Sage.

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Dental

We keep your clinic HIPAA-safe and smooth, with reliable support for Dentrix and Eaglesoft and zero-downtime onboarding.

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Austin business team benefiting from monthly onsite IT visits, fast support, and scalable managed IT services

What you’re getting

You’re getting peace of mind, time back in your day, and tech that just works. We focus on 5–150 user systems, with a special focus on 50+ user environments. You’ll get Free Technician Onsite Visits that speak with every staff member.

Once a Month, Every Month. (worth $1000/month), Plus responsive Customer Service and Monthly Onsite Visits that make your team feel supported and heard.

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Certifications and partnerships

We’re proud to be certified partners with Dell, Microsoft, Kaseya, Pax8, and Scale Computing. These partnerships mean we bring you the latest technology, best practices, and direct access to top-tier support.

Awards and recognition

We’ve been a Microsoft Gold Partner, Kaseya Gold Partner, and Dell Partner for years. We’re also proud to be a Scale Computing Gold Partner. And for 15 years running (2010–2025), we’ve been a Best of Denton finalist—because our clients trust us, and we never take that for granted.

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What our clients say

Happy Austin client giving a testimonial about their managed IT services experience

"Excellent customer service and fast response times.

The team is always professional and friendly, even in stressful situations. Top IT support!"

Christina Hickey

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"Never had a problem that they couldn’t solve.

Super responsive and they take the time to explain in terms I can understand."

Rhonda Stutts

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"When I have any computer problems, all I have to do is notify Red Team IT and it will be resolved within minutes.

They also give me great advice."

Mary Beatty

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"Very helpful, they found the problem right away and gave me a quick solution and steps to take if it happens again."

Zack F

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"The service was perfect, they came in and checked my computer with a positive attitude and perfect patience."

Randi Tates

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"ALIT (now called Red Team) was absolutely outstanding!

I’d recommend them to anyone seeking unparalleled service!"

Jon Riddle

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"Great customer service!

‍Always quick to help and explain it in terms that I understand.

They are professional and provide quality services!"

Lizz Hardowin

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"It was great working with them!

‍The staff is supportive and helpful, very responsive."

Coleman Ott

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"Red Team IT is always quick to help via phone or on site with our IT issues!"

Dori Henderson

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"Excellent support and responsiveness. Highly recommend."

Donna & Steve Bradford

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"They are awesome, efficient, and professional with just the right touch of kindness. Love you guys."

Melanie Clark

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"Great team, Very responsive."

Elisa Mann

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"Professionally and efficiently took care of the concern"

Sheryl McCarty

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"Professional, Friendly, and great service"

Blaine Akers

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"Always pleasant and helpful!"

Chelsea Hill

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Ready to simplify your IT?

Call us at 855-272-5555 or email sales@redteamit.net to get started today.

Austin business owner calling managed IT services provider to start onboarding and improve their IT setup
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Our satisfaction guarantee

We want you to feel confident from day one. That’s why we offer a 90-day money-back guarantee of your onboarding fee if you aren't completely satisfied with the onboarding process. No stress, no risk—just support you can count on.

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Giving back to the community

Yes, we donate services and provide service discounts to nonprofit orgs and churches. It’s our way of helping those who help others.

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Austin IT company donating technology services and discounts to local nonprofits and churches

Want better managed IT services in Austin?

Let’s talk—your business deserves better IT.
Call now or email us to get started today.

IT consultant in Austin discussing managed IT improvements with a growing local business
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Frequently asked questions

What’s included in your managed IT services in Austin?

Our managed IT services in Austin include full support, security, backups, helpdesk, and strategy—all tailored to your business.

How fast is your IT support in Austin?

Most IT services in Austin take hours or days—we resolve 95% of tickets on the first call, usually within minutes.

Can you help with cybersecurity for my Austin business?

Yes. Our managed IT services in Arlington are built to grow with you, from 5 to 150 users, with flexible pricing based on your hardware.

Do you offer remote IT support services in Austin, TX?

Absolutely. Our remote IT support services in Austin, TX, are fast, secure, and available whenever you need help.

What makes your IT services company Austin-based?

We’ve been serving Austin businesses for over 26 years, with local technicians and monthly on-site visits.

Do you offer co-managed IT services in Austin businesses can use?

Yes, but we specialize in fully managed services. For co-managed IT services in Austin, companies can still count on us for expert support.

How does your business IT support services in Austin plans to scale?

Our business IT support services in Austin scale with your hardware and needs—no overpaying, no surprises.

What industries do your IT consulting services in Austin, TX support?

Our IT consulting services in Austin, TX, support construction, healthcare, nonprofits, manufacturing, and more.