Managed IT services Dallas TX that keep your business running smoothly
Managed IT services in Dallas TX for businesses that need reliable IT support

Managed IT services in Dallas TX

Running a business in Dallas is no small task. Between keeping up with growth, managing staff, and staying competitive, the last thing you need is tech trouble.

That’s where we come in. We offer managed IT services for Dallas TX businesses trust to stay secure, efficient, and stress-free.

We’re a trusted long-standing business with trusted long-standing clients who’ve been with us for decades. If your team is tired of slow computers, endless updates, or surprise outages, we’re here to help.

Why do Dallas businesses trust us?

We make IT simple, secure, and reliable.

26+ years

Oldest IT services business in Denton County

95%

Tickets resolved on the first call

99.9%

Average customer uptime

10+ years

Average customer retention

What makes our service different?

We make your tech feel invisible—because it just works.

01

Fast, friendly support

You get direct access to a System Administrator (Tier 2) level technician or higher on the first call. 90% of issues are resolved with one call.

02

Monthly onsite visits

Free technician onsite visits that speak with every staff member. Once a month, every month. (Worth $1000/month) and included in your plan.

03

Total control and transparency

You own the final keys to everything: software licensing, hardware, domains, internet, backups—everything. Upfront pricing with no hidden fees or clauses.

04

Personalized service

You're not just another client with our tailored solutions and white glove service. We know your name, your systems, and your goals.

05

Scalable pricing

Pricing scales based on hardware in use that month. You only pay for what you use—nothing more.

06

Peace of mind

We handle IT, so you can focus on your business. No more worrying about downtime, security, or surprise costs.

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Features that make your life easier

We keep things simple, automated, and stress-free.

Complete IT outsourcing

We handle everything—hardware, software, support, and strategy—so you don’t have to.

24/7 emergency support

Yes, we exist lol. We have 24/7 emergency support for when things go sideways.

Helpdesk that actually helps

Not really just great service—our helpdesk is fast, friendly, and fixes things the first time.

Security that protects

We monitor, patch, and protect your systems from threats—so you don’t have to worry.

Backups that work

Automated, tested backups with disaster recovery plans built in. Sleep easy knowing your data is safe.

vCIO guidance

We help plan your IT future with expert advice, budgeting, and long-term strategy.

Features of managed IT services in Dallas TX that simplify business technology

Our IT services in Dallas TX

We cover everything from strategy to support—so you can focus on growing.

IT strategy planning

We help you build a long-term IT roadmap that aligns with your business goals.

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Our IT services in Dallas TX, including managed IT, cybersecurity, cloud, and strategy

Strategy implementation

We roll out your tech plan with minimal disruption and maximum efficiency.

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Long-term helpdesk support

We’re here for the long haul, solving issues and keeping your systems running smoothly.

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Infrastructure and cloud

We set up, manage, and optimize your network, servers, and cloud systems.

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it outsourcing services

IT security and compliance

We protect your business with layered security and help you meet industry regulations.

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Managed IT services

We handle every aspect of your IT environment—so you don’t have to.

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Industries we support

We understand the unique needs of your industry and tailor our services to fit.

What you’re getting with our Dallas TX managed IT services, including proactive support and onsite visits

What you’re getting

We give you time back, peace of mind, and a team that truly cares. You’ll get Free Technician Onsite Visits that speak with every staff member.

Once a Month, Every Month - (worth $1000/month) - plus responsive support, proactive monitoring, and a team that specializes in 5–150 users—with a specific focus on 50+ user systems.

We’re not co-managed—we’re your full-service IT partner with real Customer Service and Monthly Onsite Visits.

Accreditations

We’re proud partners with Dell, Kaseya, Scale Computing, Pax8, and Microsoft. These partnerships help us deliver top-tier tools, faster support, and better pricing to your business.

Awards & recognition

We’ve been a Microsoft Gold Partner, Kaseya Gold Partner, and Dell Partner for years. We’re also proud to be a Scale Computing Gold Partner. And for 15 years running (2010–2025), we’ve been a Best of Denton Finalist—because our clients trust us, and we never take that for granted.

What our clients say

"As a small business owner, I trust Red Team IT (formerly known as Austin Lane IT).

They keep my systems safe, fix issues fast, and often solve problems before I notice."

Chris Cramer

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"Outstanding service from a team you can trust!

Austin Lane IT Services (now Red Team IT) is the real deal: local, experienced, and customer-focused."

Murat LeCompte

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"Red Team IT (the old ALIT) and his team are seriously awesome to work with.

Super professional, easy to talk to, and always quick to respond."

Katelyn Adzima

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"ALIT (now called Red Team) was absolutely outstanding, and Ian Amstetter made the experience truly exceptional!

I’d recommend them to anyone seeking unparalleled service!"

Jon Riddle

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"Excellent customer service and fast response times.

The team is always professional and friendly, even in stressful situations. Top IT support!"

Christina Hickey

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"Never had a problem that they couldn’t solve.

Super responsive and they take the time to explain in terms I can understand."

Rhonda Stutts

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"Great customer service!

Always quick to help and explain it in terms that I understand.

They are professional and provide quality services!"

Lizz Hardowin

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"This team is great, but IAN AMSTADTER is incredible and an outstanding asset to the company.

Keep up the great work."

Clint Calkin

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"It was great working with them!

The staff is supportive and helpful, very responsive."

Coleman Ott

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"Red Team IT is a family own business that make sure IT support is personalized and not just another number."

Pj Romero

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"Ian always helps us out and keeps us up and running, from small issues to large, we can count on Red Team IT!"

Thunder Gun

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"Red Team IT is always quick to help via phone or on site with our IT issues!"

Dori Henderson

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"Excellent support and responsiveness.   Highly recommend."

Donna & Steve Bradford

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"They are awesome, efficient, and professional with just the right touch of kindness. Love you guys."

Melanie Clark

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"Great team, Very responsive."

Elisa Mann

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Ready for managed IT services in Dallas TX?

Call 855-272-5555 or email sales@alitservice.com to get started today. We’ll make IT easy.

Our satisfaction guarantee for Dallas TX managed IT services

Our satisfaction guarantee

We offer a 90 day money back guarantee of your onboarding fee if you aren't completely satisfied with the onboarding process. We believe in earning your trust, not locking you in.

Giving back to our community

Yes, we donate services and provide service discounts to nonprofit orgs and churches. It’s our way of helping those who help others.

Giving back to the Dallas TX community through donations and discounted IT services

Want managed IT services in Dallas TX?

Let’s talk today—your business deserves better IT. Call or email now to get started.

Want managed IT services in Dallas TX to improve efficiency and security
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Frequently asked questions

What’s included in your managed IT services in Dallas TX?

Our managed IT services in Dallas TX include full support, security, backups, monthly onsite visits, and direct access to senior technicians.

How fast is your response time for managed IT services in Dallas TX?

Most issues are resolved on the first call. For emergencies, our managed IT services in Dallas TX include 24/7 support.

Can your managed IT services in Dallas TX scale with my growing business?

Yes, our managed IT services in Dallas TX scale with your hardware usage and team size—perfect for growing businesses.

Do your managed IT services in Dallas TX include cybersecurity?

Absolutely. Our managed IT services in Dallas TX include layered cybersecurity, monitoring, and compliance support.

What makes your managed IT services in Dallas TX different from others?

We offer monthly onsite visits, direct access to senior techs, and full transparency—our managed IT services in Dallas TX are built around you.

Can I keep my current systems with your managed IT services in Dallas TX?

Yes, we work with your existing tools and systems. Our managed IT services in Dallas TX are flexible and customized.

Are your managed IT services in Dallas TX good for small businesses?

Definitely. Our managed IT services in Dallas TX are ideal for small and mid-sized businesses looking for reliable, affordable support.

How do I get started with your managed IT services in Dallas TX?

Just call 855-272-5555 or email sales@alitservice.com. We’ll schedule a visit and get to know your business.