About us
For 26 years, we’ve supported local businesses with honesty, transparency, and service that truly puts them first. Our clients stay because they know their IT is always in capable, caring hands.
We solve tickets fast so your team stays productive, and your business moves smoothly.
If onboarding isn’t smooth or you're not satisfied, we'll refund your fees, no questions asked.
Years of service
Average client retention
First-call resolution
Customer uptime
Red Team IT (formerly known as Austin Lane IT Services) didn’t start with a pitch deck or big vision. It started with a need.
Originally, we built IT systems to support our own software division, and we were our own toughest client. But as word got out, the calls started. Businesses were asking us for help with their networks, systems, and support.
So we opened the doors. Not because we set out to run an MSP, but because we saw what good IT could do, and how hard it was to find.
Since 1999, we’ve stayed focused on one thing: helping other businesses run just as smoothly as we run our own.
The way we work is guided by a few simple principles. They shape every call, every visit, and every decision.
We work with growing businesses of 20+ employees that need dependable IT support without the cost and risk of building it in-house.
Established mainstreet businesses in Denton
Nonprofits, churches, and community groups
Professional services, restaurants, and retail shops
Construction, manufacturing, real estate, and energy companies
Municipalities and local organizations that keep our community running
.svg)
Excellent customer service and fast response times. The team is always professional and polite, even in stressful situations. Top-notch IT support!
These partnerships reflect our dedication to reliable, future-ready solutions.
.svg)
.png)
For us, IT isn’t just about fixing problems, it’s about creating stability for the long haul.
After 27 years serving Denton businesses, we’ve seen what lasting partnerships look like: uptime that stays near perfect, tickets solved with a single call, and monthly onsite visits that keep us connected with your team.
Looking ahead, our vision is to make IT support even simpler, more transparent, and more human, so every business can focus on what it does best without any worries.
Meet the people who work hard to make IT effortless for your business.
.svg){kind=small}
.webp)
%20(1).png)
.png)
